Operations Management Specialist

2 tygodni temu


Warszawa, Mazovia, Polska FREE NOW Pełny etat
About the Role

We are seeking a highly skilled Operations Management Specialist to join our team. In this role, you will be responsible for overseeing the daily operations of our FREENOW platform, including driver availability, onboarding, and lifetime value.

Key Responsibilities
  • Owning driver availability on the FREENOW platform, developing acquisition channels, and optimizing the onboarding funnel and lifetime value.
  • Establishing strong relationships with key fleet partners through cross-channel communication, support, and advisory services.
  • Monitoring KPIs for our supply base and key accounts, identifying performance changes, and investigating root causes.
  • Working with financial and non-financial incentives for key account partners, requiring collaboration with central teams and third-party vendors.
  • Aligning with stakeholders to improve key account performance and introduce product improvements.
Requirements
  • A minimum of 2 years of work experience in operations, consulting, start-ups, business development, business tech, or other operational management roles.
  • Data-driven and detail-focused, able to identify trends and patterns in data, and develop growth initiatives independently.
  • A self-starter with a proactive attitude and a getting things done approach.
  • Comfortable working cross-functionally with product, tech, and central teams.
  • Able to influence and communicate with teams outside of your direct line, navigating hierarchies and reporting lines to achieve goals.
  • Fluent Polish and upper-intermediate English skills, both verbal and written.
Benefits and Perks
  • Flexible working arrangements.
  • LinkedIn Learning access.
  • Sabbatical and special leave policies.
  • WeRoad partnership benefits.
  • Complimentary birthday, 24th December, and 31st December off days.
  • Short-term EU work policy.
  • Mobility credit.
  • Health insurance coverage.
  • Employee assistance program.
About Us

FREENOW is an equal opportunity employer, considering qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability, or age. We strive to create an inclusive environment where you can grow and evolve.

Salary: Estimated €60,000 - €80,000 per annum, depending on location and experience.


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