Customer Service Representative
2 tygodni temu
About Sofidel
Sofidel is a leading manufacturer of paper for hygienic and domestic use worldwide. Our company has a strong commitment to sustainability and reducing our impact on the environment.
Job Summary
We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for guaranteeing service quality to internal and external clients in compliance with operational/management company procedures.
Main Responsibilities
- Efficiently manage orders and client relationships
- Generate and update client statements
- Manage promotional agreements with clients
- Report any variances in sales strategy implementation
- Promote Company Principles and Values
Requirements
- Native or fluent Italian (C1) and English (C1)
- 2+ years of relevant experience in customer services support
- Accounting principles and general computer literacy
- SAP familiarity is a strong asset
What We Offer
- A dynamic work environment based on teamwork
- A full-time employment with flexible working hours
- Salary and benefits in line with market standards
- Language courses and private medical care
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