Customer Service Representative
1 dzień temu
Customer Service Representative Role
At Sofidel, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our internal and external clients.
Main Responsibilities
- Efficiently manage orders and client relationships
- Generate and update client statements
- Manage promotional agreements with clients
- Report any variances in sales strategy implementation
- Detect and address process critical areas
- Promote Company Principles and Values
Requirements
- Native or fluent Italian (C1) and English (C1)
- 2+ years of relevant experience in customer services support
- Accounting principles and SAP familiarity
- Strong communication skills and ability to work in a cross-cultural environment
What We Offer
- A full-time employment with Sofidel
- Opportunities for professional growth and development
- A dynamic work environment with a focus on teamwork
- A comprehensive benefits package, including language courses and flexible working hours
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