Customer Service Representative

1 dzień temu


Warszawa, Mazovia, Polska SOFIDEL Pełny etat

Customer Service Representative Role

At Sofidel, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our internal and external clients.

Main Responsibilities

  • Efficiently manage orders and client relationships
  • Generate and update client statements
  • Manage promotional agreements with clients
  • Report any variances in sales strategy implementation
  • Detect and address process critical areas
  • Promote Company Principles and Values

Requirements

  • Native or fluent Italian (C1) and English (C1)
  • 2+ years of relevant experience in customer services support
  • Accounting principles and SAP familiarity
  • Strong communication skills and ability to work in a cross-cultural environment

What We Offer

  • A full-time employment with Sofidel
  • Opportunities for professional growth and development
  • A dynamic work environment with a focus on teamwork
  • A comprehensive benefits package, including language courses and flexible working hours


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