Cruise Industry Liaison

5 dni temu


Łódź, Łódź Voivodeship, Polska Travel Trade Recruitment Limited Pełny etat

At our company, we value the importance of customer satisfaction. Our team is committed to delivering exceptional service and support throughout every stage of a customer's journey. We believe that effective communication and timely resolution of issues are key to ensuring a positive experience.

Key Tasks:
  1. Support customers across multiple platforms
  2. Offer personalized solutions for pre-departure queries
  3. Promote opportunities for customers to enhance their holiday experience
  4. Manage cancellations and handle amendments or transfers to holiday plans
  5. Resolve complaints in a professional and timely manner
  6. Foster loyalty among customers.

What We Offer:

  • A competitive basic salary
  • A dynamic work environment


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