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Care Team Professional

3 tygodni temu

Kraków, Lesser Poland Edrone Pełny etat

Are you looking for a challenging role that allows you to build meaningful relationships with clients? Do you have experience in customer service and enjoy working with people? We are seeking a Customer Success Specialist to join our team in Kraków.

In this role, you will be responsible for establishing and maintaining strong relationships with clients, analyzing their needs, and developing strategies to enhance their satisfaction. You will also communicate effectively through various channels and work collaboratively with the Customer Care team.

Main Responsibilities:
  • Establishing and maintaining client relationships
  • Analyzing client needs and developing strategies to enhance satisfaction
  • Communicating effectively with clients
  • Collaborating with the Customer Care team

Our ideal candidate is a passionate and motivated individual who enjoys building strong relationships with clients. They should have a basic knowledge of marketing or a strong interest in e-commerce and be able to thrive under pressure.