Client Support Specialist, Multilingual
1 tydzień temu
Join our team at BNY and discover a culture that empowers growth and success. As a highly skilled Intermediate Representative, Shareholder Services with German and English, you'll play a critical role in delivering exceptional client service and contributing to our mission of excellence.
Responsibilities- Deliver fast, efficient, accurate service with minimal handoffs to meet client needs and expectations.
- Take ownership of client queries, resolving issues promptly and professionally.
- Work collaboratively with colleagues to maintain agreed KPIs and achieve business objectives.
- Develop and maintain in-depth knowledge of client requirements, policies, and procedures.
- Stay up-to-date with industry developments, regulatory changes, and best practices.
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