Technical Support Systems Engineer
19 godzin temu
SAS is a leader in data and AI, empowering customers worldwide to transform data into intelligence.
We're seeking an innovative individual to join our Middle Tier Technical Support team as a Systems Technical Support Engineer. In this role, you'll provide technical support for the installation, configuration, and deployment of SAS software running on Java Application Servers.
This position requires expertise in middleware technologies such as Tomcat, Apache, and WebSphere, with 5+ years of experience programming, testing, or providing technical support for complex software applications.
As a Systems Technical Support Engineer, you'll be responsible for:
- Providing first and second-level support for external and internal customers
- Prioritizing, diagnosing, and managing customer-reported problems
- Preparing and reviewing written documentation
- Participating in installations of SAS software utilizing third-party application servers
You will work closely with development teams and other stakeholders to resolve issues, ensure high-quality product delivery, and contribute to the growth of our business.
The estimated salary for this position is $85,000-$110,000 per year, depending on qualifications and location.
If you have a passion for technology and a strong desire to make a difference in the world of data and AI, we encourage you to apply for this exciting opportunity.
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