IT Technical Support Specialist
6 dni temu
Grafton Recruitment is seeking an experienced IT Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to applications supporting production processes in various European locations.
Main Responsibilities:
- Provide technical support for applications and ensure they are running properly and according to safety rules.
- Resolve application issues and perform basic corrections in the applications' code and databases if needed.
- Customize and configure applications to meet manufacturing needs while working with international teams.
- Manage applications' upgrades, including testing, deployment, and validation to maintain optimal performance.
- Resolve tickets using ServiceNow and provide oncall support for critical applications.
Requirements:
- B.Sc. in IS/IT or equivalent industry experience.
- 3+ years' experience in IT Application Support with a focus on managing and supporting software applications.
- Experience with software for manufacturing companies is preferred.
- At least basic experience with one of programming languages such as C#, PHP, C++, COBOL.
- At least basic experience with databases (MS SQL, Oracle SQL).
- Good problem-solving and communication skills.
- Communicative English - min. B2.
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