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SolarEdge Technical Support Specialist

2 tygodni temu


Katowice, Silesia, Polska TN Poland Pełny etat

At TN Poland, we are seeking a highly skilled SolarEdge Technical Account Manager to join our team.

About the Role

This is a unique opportunity to work with a global leader in high-performance smart energy technology. As a SolarEdge Technical Account Manager, you will serve as the main technical point of contact for clients, ensuring their technical needs are met and providing expert guidance on PV solutions.

You will build and maintain strong relationships with clients, understanding their business and technical requirements to deliver tailored solutions. Your proactive technical support will troubleshoot issues and ensure the optimal performance of PV systems.

Responsibilities
  • Serve as the main technical point of contact for clients
  • Build and maintain strong relationships with clients
  • Provide proactive technical support, troubleshooting issues
  • Conduct training sessions and workshops for customers
  • Collaborate with sales, product, and customer support teams
  • Develop and update account plans, track performance metrics
  • Maintain a deep understanding of the company's products and services