Customer Service Representative with French Language Skills

4 tygodni temu


Warszawa, Mazovia, Polska Worldline Pełny etat

Customer Service Representative with French Language Skills

We are seeking a highly skilled Customer Service Representative to join our team at Worldline. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our B2B customers in Switzerland, primarily through written communication in French.

Key Responsibilities

  • Provide customer service to B2B customers in Switzerland using French language.
  • Support customers with financial queries, product questions, and contract changes.
  • Prepare customer reporting, account statements, and conduct reconciliation.
  • Utilize our system landscape to find solutions for customer queries.
  • Collaborate with internal stakeholders and external business partners.
  • Contribute to problem-solving activities and implement agreed solutions.

Requirements

  • Fluent French (min. B2 level) and English and Polish on a good level.
  • Proactive approach with a team player mentality.
  • Customer focus and attention to detail.
  • Experience in customer service in an international environment is an asset.

Perks & Benefits

As a Customer Service Representative at Worldline, you will have the opportunity to work with a company that is at the heart of the global payments technology industry. You will also enjoy a range of benefits, including private medical care, life insurance, lunch and travel reimbursement, and attractive bonuses.



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