Customer Service Representative with French Language Skills
4 tygodni temu
Customer Service Representative with French Language Skills
We are seeking a highly skilled Customer Service Representative to join our team at Worldline. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our B2B customers in Switzerland, primarily through written communication in French.
Key Responsibilities
- Provide customer service to B2B customers in Switzerland using French language.
- Support customers with financial queries, product questions, and contract changes.
- Prepare customer reporting, account statements, and conduct reconciliation.
- Utilize our system landscape to find solutions for customer queries.
- Collaborate with internal stakeholders and external business partners.
- Contribute to problem-solving activities and implement agreed solutions.
Requirements
- Fluent French (min. B2 level) and English and Polish on a good level.
- Proactive approach with a team player mentality.
- Customer focus and attention to detail.
- Experience in customer service in an international environment is an asset.
Perks & Benefits
As a Customer Service Representative at Worldline, you will have the opportunity to work with a company that is at the heart of the global payments technology industry. You will also enjoy a range of benefits, including private medical care, life insurance, lunch and travel reimbursement, and attractive bonuses.
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