Customer Service Representative with Multilingual Skills

4 tygodni temu


Warszawa, Mazovia, Polska VISION WARSAW SP. Z O.O. Pełny etat

Customer Service Representative with Multilingual Skills

At VISION WARSAW SP. Z O.O., we are seeking a highly skilled Customer Service Representative with expertise in English, German, and French to join our team. Your responsibilities will include:

  • Providing exceptional customer service to clients via phone and email
  • Overseeing guest reservations and ensuring seamless experiences
  • Performing administrative tasks across all VISIONAPARTMENTS locations
  • Working with our VMS system after comprehensive training
  • Supervising cameras in our locations and taking necessary actions during night shifts

Our requirements include:

  • Fluent English (at least B2 level) with additional languages being an asset, particularly German or French
  • Strong customer focus, developed time management, and organizational skills
  • Accuracy, reliability, responsibility, and flexibility
  • Ability to work under pressure and handle multiple tasks concurrently
  • Flexibility and availability of at least 60-80 hours per month

We offer:

  • A dynamic work environment in an international company with a strong market presence
  • A convenient office location in the heart of Warsaw
  • A mandate contract
  • The possibility of partial home office after the probation period
  • Limited free stay in chosen VISIONAPARTMENTS locations
  • A friendly working environment

  • Nightshift: working hours on previously arranged days between 11 PM and 7 AM during weekdays and 11 PM and 9 AM on weekends
  • Eveningshift: working hours on previously arranged days between 5 PM and 10-11 PM during weekdays and 9 AM and 11 PM on weekends

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