Customer Service Representative with Multilingual Skills
1 tydzień temu
We are seeking a highly skilled Customer Service Representative to join our team at Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. in Warsaw.
This role requires exceptional communication skills, particularly in Finnish and English, as you will be interacting with customers via chat, email, and phone.
Key responsibilities include:
- Solving customer issues related to flight reservations, delays, changes, and invoices
- Providing accurate and timely responses to customer inquiries
- Assisting with making reservations, rescheduling, and cancellations
As a Customer Service Representative, you will be working in a dynamic environment with a clearly defined career path.
We offer a safe and competitive work environment, including:
- Competitive salary - 11,000 PLN gross
- Full-time employment contract
- Office in Warsaw, Ursynów (on-site work)
- Benefits package - sports cards, course subsidies, training platform, health and life insurance, private medical care
For this role, please include the following consent clause in your application:
"I hereby consent to the processing of my personal data for the purposes necessary for performance of the recruitment process (pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data).
I consent to the processing of my personal data by the controller: Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. (IRKL) with its registered office in Olsztyn, for the purposes of participation in this recruitment process and in future recruitment processes conducted by IRKL."
Instytut Rozwoju Kapitału Ludzkiego is a company dealing with recruitment and trainings which prepare for a particular post. You can verify our official recruitment entitlements in the National Register of Employment Agencies, where we are registered as an employment agency No. 10485.
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