Customer Service Representative with Bulgarian Language Skills

3 tygodni temu


Warszawa, Mazovia, Polska UNIQUE PEOPLE Sp. z o.o. Pełny etat

Unique People Employment Agency, a leading recruitment services provider, is seeking a Customer Service Representative to join our Multilingual Department. As a Chat Support Specialist, you will be responsible for providing exceptional customer service to clients in Bulgarian, utilizing your language skills to resolve inquiries and issues.

Key Responsibilities:

  • Respond to customer inquiries via chat in Bulgarian
  • Support customers throughout the purchasing process
  • Process returns and complaints in a timely and professional manner
  • Edit offers to ensure accuracy and clarity
  • Provide high-quality service to meet customer expectations

Requirements:

  • B2 level of Bulgarian language proficiency
  • Knowledge of Polish or English at B2 level (for training purposes)
  • Availability to work project hours: 4:00 AM - 1:00 PM, Monday through Sunday, with a minimum of 120 hours per month
  • Clear and concise written communication skills
  • High personal culture and professionalism

Experience in customer-facing roles is an asset.

We offer:

  • Competitive hourly rate plus bonus system
  • Comprehensive onboarding package for independent task performance
  • Development opportunities within an international team
  • Support from experienced trainers and team members
  • Opportunities for promotion and growth within the CCIG Group structure
  • Additional benefits: Multisport Card, Medical Package, Life Insurance
  • A friendly and respectful work environment
  • Fresh fruit delivery once a week
  • Access to a library, relaxation room, and discount card


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