Customer Service Representative with Bulgarian Language

7 godzin temu


Warszawa, Mazovia, Polska UNIQUE PEOPLE Sp. z o.o. Pełny etat
Unique People Sp. z o.o. Job Offer

We are a comprehensive recruitment agency providing services to the CCIG Group, the largest company in the Call and Contact Center Industry in Poland.

We are currently looking for Bulgarian speakers to join our team as Customer Service Representatives for one of our Contractors, a fast-growing online store.

Your tasks will include:

  • Answering customer inquiries on chat in Bulgarian
  • Providing support to customers at every stage of purchase
  • Handling and processing returns and complaints
  • Ensuring the highest possible quality of service

Requirements:

  • Knowledge of Bulgarian language at least on B2 level
  • Knowledge of Polish or English at least on B2 level (necessary to participate in training)
  • Willingness to work from Monday to Sunday between 4.00 a.m. and 1.00 p.m. and work a minimum of 120 hours per month
  • Precise and clear formulation of written statements
  • High personal culture

Experience in working with customers is welcome.

In return, we offer:

  • A guaranteed hourly payment
  • An induction package to help you fully carry out assigned tasks
  • Developmental work in an international team
  • Support from coaches and an experienced team
  • Opportunity for promotion and development within the CCIG Group
  • Opportunity to subsidize additional benefits, such as a multisport card, medical package, and life insurance
  • A friendly and respectful workplace
  • Fruit Thursdays
  • Access to a library, relaxation room, and discount card


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