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Customer Service Specialist with Spanish and Ukrainian
2 tygodni temu
We are seeking a highly skilled Customer Service Specialist to join our team in Warsaw, Poland. As a key member of our international recruitment agency, you will play a crucial role in providing exceptional customer service to clients from diverse backgrounds.
The ideal candidate will have proficiency in Spanish, Ukrainian/Russian, and English at a B2 level, as well as Polish language skills at a B1 level. Experience in customer service and knowledge of regulations related to foreign arrivals and legalization of stay are preferred but not required.
You will be responsible for managing employee documentation, coordinating medical and sanitary inspections, organizing transportation, and handling the arrival and onboarding process. Your strong organizational skills, stress resistance, and ability to work in a dynamic environment will make you an excellent fit for this role.
- Main Responsibilities:
- Employee documentation management – preparing and verifying contracts, annexes, and completing legalization documents.
- Coordination of medical and sanitary inspections – issuing referrals, organizing medical examinations, and monitoring their validity.
- Organizing transportation for a group of employees to the hostel or the EWL arrival department.
- Managing work clothing – distribution, record-keeping, and maintaining the workwear inventory.
- Handling the arrival and onboarding process – registering candidates, assisting with opening bank accounts, organizing transportation and accommodation, and conducting health and safety training.
- Document archiving and reporting – scanning, storing, and preparing administrative reports.
