Account Management Specialist
7 godzin temu
About Customer Success at transcosmos (TCIS)
We are passionate about delivering exceptional customer experiences that drive business growth. As a Polish-Speaking Customer Success Specialist, you will play a key role in ensuring our customers achieve their objectives and get the most value out of our products and services.
Our team is dedicated to excellence and is committed to providing outstanding customer service. We believe that our customers are at the heart of everything we do, and we strive to build long-term relationships with them. If you share our passion for customer satisfaction and have a proven track record of driving business results, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Develop and implement customer success plans to meet business objectives
- Monitor customer performance and provide recommendations for improvement
- Assist with billing, administration, and customer inquiries
- Collaborate with global teams to ensure seamless service delivery
- Provide training and support to customers on our products and services
Requirements:
- High school diploma or equivalent, College level preferred
- Minimum 3 years of experience in customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office products
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