Technical Account Manager
7 godzin temu
Transcosmos is seeking a highly motivated and customer-focused Customer Support Specialist to join our team. As a customer support specialist, you will be responsible for providing exceptional support to customers through various communication channels.
Key Responsibilities:
• Handle customer inquiries and concerns via phone, chat, or email
• Provide accurate and timely information about products and services
• Troubleshoot issues and escalate complex problems to the relevant departments
• Maintain effective communication with customers and colleagues
Requirements:
• Excellent communication skills in English and Ukrainian (native level)
• Good knowledge of Microsoft Office products
• Previous experience in customer-facing roles or technical account management
• Strong problem-solving and organizational skills
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and supportive team
- Comprehensive training program
- Modern office environment
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