End-User Adoption Catalyst

4 dni temu

Kraków, Lesser Poland Stefanini EMEA Pełny etat

About Our Company:

We are a leading global IT services company with over 35 years of experience in delivering innovative solutions worldwide. Our mission is to provide high-quality services to our clients, while fostering a culture of innovation, collaboration, and excellence. We believe in the power of teamwork and strive to create an inclusive and diverse work environment where every individual feels valued and supported.

Our Team:

We are looking for a talented Adoption & Communication Specialist to join our team in Krakow, Poland. As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for innovation and excellence. You will be responsible for developing and managing communication assets for the IT team, facilitating internal communication within the platform, and supporting IT Product Owners in their end-user communications.

Responsibilities:

  • Support the Digital Workplace End User Engagement Manager and IT Product Owners in preparing communication materials about IT projects, products, and achievements.
  • Collaborate with Product Owners to gather essential information for developing communication materials and training resources aimed at end-users.
  • Contribute to employee engagement by identifying and understanding the employees' needs and challenges around using new technology tools brought by the project.
  • Drive understanding & fast adoption of IT products by creating the appropriate content (communication and trainings) that will resonate with employees.
  • Engage with IT Global Communications team and functional Communication team to ensure content produced is coherent and matches the tone of voice of PMI IT.
  • Manage and enhance the DW&C social platforms and intranet pages through rebranding, content cleanup, and reorganization, while consistently creating fresh and engaging content to captivate employees.
  • Implement a visual identity of the IT projects & products such as guidelines, banners, infographics and templates to ensure that this visual identity is consistently applied across all IT communications.
  • Prepare and support training sessions and webcasts (both internal within IT and for end users).
  • Support the team in identifying additional communication requirements by proactively collecting and sharing feedback from stakeholders (both IT and business).
  • Collaborate closely with the DW&C team in Krakow to ensure the seamless execution of projects and the timely launch of campaigns in the market.

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