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Financial Crime Investigator

2 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

About the Role:

We are seeking an organized, innovative, and process-driven individual to join our team as a Financial Crime Investigator. You will be responsible for ongoing monitoring of the client's portfolio – fraud detection transaction monitoring and taking fraud prevention actions.

Key Responsibilities:

  1. You analyze documents received from merchants and draw conclusions based on organizational procedures and agreed SLAs.
  2. You analyze merchant's business activity and transactions from a fraud perspective on the basis of alerts.
  3. You process contract termination for merchants: prepare termination letters, collect signatures, issue relevant communication, and archive letters.
  4. You block/unblock settlements and POS terminals.
  5. You handle requests from external partners and authorities (e.g., banks, issuers, third parties, etc.).
  6. You handle requests from internal stakeholders (e.g., sales department).
  7. You build business relations with merchants and salespersons.
  8. You take part in meetings of fraud prevention teams (fraud forums).

Requirements:

  • English at a very good level, knowledge of German/French/Italian would be an asset.
  • Polish at a good level.
  • Previous experience in KYC/AML and/or in financial fraud prevention/detection or in cashless payments or chargebacks.
  • Attention to detail and analytical skills.
  • Problem-solving attitude.
  • Logical thinking and ability to learn.

About Us:

We are a leading developer of creative software solutions for enabling a cashless society. Our technology addresses persistent challenges of the payment world. We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement and always seek new and innovative ways to improve quality, build excellent solutions, and grow customer happiness.