HR Process Specialist with Language Expertise

7 dni temu


Kraków, Lesser Poland Capgemini Pełny etat

At Capgemini, you will be empowered to shape your career in a collaborative community of colleagues around the world. Join our organization that values diversity and inclusion, ensuring fairness in all employment practices.

Key Responsibilities
  1. We are seeking an individual to work with designated stakeholders to gather and finalize commitments to meet contractual thresholds.
  2. You will respond to clients' queries & escalations accurately (via phone, live chat, email, and case management system).
  3. Provide clarification of HR policies and procedures to ensure quality and timeliness of work.
  4. Organize knowledge sharing sessions both within the team and cross teams.
Your Profile
  1. Experience managing employee life cycle activities like personal/job/pay changes, HR documentation, new hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.
  2. Daily interaction with clients via phone, chat, and email, working on resolving HR-related issues, cooperating with other delivery team members.
  3. Excellent job organization and time management skills.
  4. Attention to detail and very good analytical skills.
  5. Demonstrate advanced proficiency in written and verbal communication skills in English and Spanish (min. B2).


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