Support and Operations Coordinator
5 dni temu
Careers in Poland - Customer Support
Job Title: Junior Operations Specialist in Customer Support
Job Type: Full-time
Location: Poland
We are seeking a highly motivated and organized individual to join our team as a Junior Operations Specialist in Customer Support. As part of our dynamic international team, you'll play a crucial role in providing exceptional customer service and supporting our mission to make air travel fairer.
About the Role:
- You'll be responsible for handling customer inquiries and resolving issues via phone, email, and social media.
- You'll maintain accurate records of customer interactions, ensuring that all information is up-to-date and compliant with regulations.
- You'll participate in ongoing training and development programs to improve your skills and knowledge.
- You'll contribute to the continuous improvement of our customer support processes, identifying areas for enhancement and implementing changes as needed.
What We Offer:
- A comprehensive benefits package, including private life and health insurance.
- Flexible benefits, such as gym membership, personal education, childcare, public transportation, or leisure travel subsidy.
- Annual travel allowance.
- Work from anywhere for up to 2 weeks/year.
- Language classes.
- Personalized progression plan.
- Internal training programs and knowledge-sharing events.
- Unlimited, free use of AirHelp's services.
- Pre-paid virtual card.
- Access to mindfulness and well-being platform (Mindgram).
- Team days and parties.
About Us:
At AirHelp, we're committed to making the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all.
-
Sales and Operations Coordinator
5 dni temu
Kraków, Lesser Poland TN Poland Pełny etatOpportunity OverviewWe are offering a unique opportunity for a Sales and Operations Coordinator to join our team at TN Poland. In this role, you will assist the sales team by generating and managing quotes, maintaining sales records, and handling inquiries.You will work closely with internal teams to streamline workflows and enhance efficiency, track quote...
-
Payroll Operations Coordinator
4 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleWe are looking for an experienced Payroll Operations Coordinator to join our team.The successful candidate will have intermediate knowledge of Excel (V Lookups and Pivot tables), as well as the ability to calculate changes to pay rates based on time off, overtime, etc.This role involves providing payroll and reporting support, as well as...
-
E-Commerce Operations Coordinator
7 dni temu
Kraków, Lesser Poland TN Poland Pełny etatE-Commerce Operations CoordinatorWe are seeking an experienced E-Commerce Operations Coordinator to join our team at TN Poland. As a key member of our e-commerce department, you will be responsible for managing online orders, ensuring timely delivery, and maintaining high levels of customer satisfaction.Key Responsibilities:Process online orders from receipt...
-
Logistics Operations Coordinator
4 dni temu
Kraków, Lesser Poland Abroad Work Pełny etatAt Abroad Work, we are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team. This is a full-time position offering an excellent salary of €14 - €16 per hour.The successful candidate will be responsible for:Ensuring the smooth operation of warehouse logisticsCoordinating inventory checks and stock control...
-
Customer Service Operations Coordinator
2 dni temu
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatJob SummaryWe are seeking a skilled Customer Service Operations Coordinator to join our team. The successful candidate will provide exceptional customer service, handle claims and resolve issues in a timely manner.About the RoleProvide dedicated support to customers via email, chat, and social media.Assess claims, answer questions, and apply legal knowledge...
-
Talent Acquisition Operations Coordinator
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatCompany OverviewTN Poland is a leading company in the industry, known for its innovative approach and commitment to excellence.Job DescriptionWe are seeking an experienced Talent Acquisition Operations Coordinator to join our team. As a key member of our HR operations, you will play a critical role in ensuring the smooth execution of our recruitment...
-
Operations and Service Coordinator
1 dzień temu
Kraków, Lesser Poland AirHelp Pełny etatRole OverviewThis is an exciting opportunity for someone who is fluent in English and German to join our customer support team as a Junior Operations Specialist. You'll be the friendly and helpful voice of AirHelp, supporting customers throughout their claim journey via email, chat, and social media.You'll use your excellent language skills and...
-
Customer Support Operations Coordinator
6 dni temu
Kraków, Lesser Poland AirHelp Pełny etatCompany OverviewAirHelp is a pioneering company dedicated to making air travel fairer. We strive to ensure that passengers receive the compensation they deserve for delayed, canceled, or overbooked flights.We're looking for a motivated individual to join our dynamic international team as a Junior Operations Specialist in Customer Support.
-
Administrative Coordinator
20 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatWe are looking for a skilled Administrative Coordinator to join our UK Risk and Compliance team at TN Poland.About the Role:The successful candidate will be responsible for providing high-quality administrative support to the team, ensuring seamless day-to-day operations and enabling them to focus on strategic priorities. This includes managing diaries,...
-
Logistics Coordinator Specialist
2 dni temu
Kraków, Lesser Poland Vesuvius CSD Sp. z o. o. Pełny etatWe are looking for a highly skilled professional to fill the role of Logistics Coordinator Specialist at Vesuvius CSD Sp. z o. o.About the Role:This is an excellent opportunity to join a dynamic team and contribute to the success of our organization. As a Logistics Coordinator Specialist, you will be responsible for coordinating logistics activities,...
-
Global Disk Lifecycle Coordinator
20 godzin temu
Kraków, Lesser Poland Tsmg Pełny etatTsmg is looking for a Global Disk Lifecycle Coordinator to join our team. As a key member of our operations team, you will be responsible for managing the lifecycle of our disk assets, from procurement to disposal. This role requires strong analytical and communication skills, as well as the ability to work effectively in a fast-paced environment.About the...
-
Data center Coordinator
3 dni temu
Kraków, Lesser Poland Tsmg Pełny etatWe are looking for a Data Coordinator, who will be responsible for managing disk lifecycle and ingest operations in alignment with operational requirements. This includes overseeing disk procurement, allocation, tracking lost/found disks, scrapping, and shipment. Additionally, they monitor data upload and segregation processes to ensure efficiency and...
-
Transformation Project Coordinator
2 dni temu
Kraków, Lesser Poland ITDS Business Consultants Pełny etatTake your project management skills to the next level as a Transformation Project CoordinatorWe are seeking an experienced Transformation Project Coordinator to join our team and contribute to the delivery of complex projects for our client, a leading global financial institution committed to driving strategic change and operational excellence. As a...
-
Customer Service Coordinator
2 dni temu
Kraków, Lesser Poland Experis ManpowerGroup Sp. z o.o. Pełny etatAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Coordinator, where you will play a vital role in ensuring the success of our operations. As a key contact point for our clients and stakeholders, you will be responsible for providing exceptional customer service and support.ResponsibilitiesAssist with vendor screening, real...
-
Client Support Administrative Specialist
24 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleWe are looking for a Technical Documentation Coordinator to join our team in Kraków. As a key member of our team, you will be responsible for creating and maintaining technical documentation for clients.Key ResponsibilitiesCreate and maintain technical documentation for clients.Support international teams to ensure seamless...
-
Project Coordinator
3 dni temu
Kraków, Lesser Poland Montrose Software Pełny etatWe are seeking a dedicated Project Coordinator to support the delivery of high-quality project outcomes.About the JobThis role requires strong organizational skills, excellent communication, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupport of project planning, coordination, and execution.Monitoring of project...
-
Internal Communications Coordinator
24 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatAgile Soul – Software Mind is seeking an Internal Communications Coordinator to support our Employer Branding initiatives. As an Internal Communications Coordinator, you will be responsible for supporting internal stakeholders, maintaining a social media strategy, and helping to develop inspiring EB materials.Key Skills and Qualifications:At least 2 years'...
-
Business Operations Coordinator
2 dni temu
Kraków, Lesser Poland Brown Brothers Harriman & Co. Pełny etatAbout the RoleBrown Brothers Harriman & Co. is a premier financial institution seeking a Product Support Supervisor to join our team. As a Product Support Supervisor, you will be responsible for executing our Product Support Team strategy by performing various tasks.Key TasksSupervising day-to-day inquiry tracking and resolution, ensuring timely issue...
-
IT Operations Coordinator
2 dni temu
Kraków, Lesser Poland Kolomolo Pełny etatWe're on the lookout for an experienced IT Administrator - Windows & Linux to join our team in Kraków. As a key role, you'll be responsible for managing office IT infrastructure, maintaining user accounts, and providing basic IT support to office staff.Job DescriptionSet up and configure laptops for new employees during onboarding and ensure proper handover...
-
Recruitment Operations Manager
3 dni temu
Kraków, Lesser Poland PepsiCo Deutschland GmbH Pełny etatAbout the RoleWe are seeking a skilled Talent Acquisition Senior Coordinator to join our team. In this role, you will be responsible for delivering a best-in-class candidate and hiring manager experience through timely and effective communication, accurate record-keeping, and proactive problem-solving.As a key member of our recruitment operations team, you...