Salesforce Marketing Cloud Specialist

1 dzień temu


Gdańsk, Pomerania, Polska Randstad Polska Pełny etat
About the Job

Fujifilm Europe Business Service Sp. z o.o. is a leading player in the business services sector, specializing in advanced technological solutions and customer-centric services.

We are seeking a highly skilled Junior Salesforce Consultant to join our team and play a key role in the management and optimization of the European Sales Cloud. As a Junior Salesforce Consultant, you will be responsible for ensuring smooth and effective marketing campaigns and customer relationship management.

Key Responsibilities
  • Create, configure, adapt, optimize, and administer the Salesforce Marketing Cloud platform.
  • Manage user accounts, permissions, roles, data extensions, automation workflows, and platform settings.
  • Manage and organize data within the Marketing Cloud and third-party systems.
  • Import, cleanse, segment audiences, and ensure data integrity and compliance.
  • Design and execute marketing campaigns using Salesforce Marketing Cloud tools.
  • Create email templates, design personalized journeys, set up triggered and automated campaigns, and optimize performance through A/B testing.
  • Integrate Marketing Cloud with CRM systems, data warehouses, and external APIs.
  • Enable seamless data flow and automate processes for enhanced marketing efficiency.
  • Provide technical support and troubleshoot platform-related issues.
  • Investigate and resolve data discrepancies, monitor system performance, and coordinate with Salesforce support teams.
  • Train end-users on the platform's features and capabilities.
  • Create training materials, conduct workshops or webinars, and document best practices and guidelines.
  • Monitor campaign performance and generate reports.
  • Track KPIs, analyze metrics, identify trends and opportunities, and present data-driven insights to stakeholders.
Requirements
  • Minimum Bachelor's degree in any field (preferably IT or Service Background).
  • Over 1 year of experience in Salesforce, particularly Sales Cloud.
  • Basic understanding of Sales Business Processes and knowledge of the SAP CS Module is a plus.
  • Strong grasp of Salesforce Marketing Cloud and its various components (Journey Builder, Email Studio, Mobile Studio, Automation Studio).
  • Knowledge of HTML, CSS, SQL, and AMPscript.
  • Proficiency in data management, segmentation, and analysis.
  • Ability to extract meaningful insights and leverage customer data effectively.
  • Strong problem-solving skills and detail-oriented mindset.
  • Ability to identify and resolve technical or functional challenges efficiently.
  • Excellent communication and collaboration skills.
  • Ability to translate technical concepts into non-technical terms and work effectively with stakeholders and cross-functional teams.
What We Offer
  • Contract of employment or B2B contract.
  • Medicover Healthcare/UNIQA Life Insurance/Multisport.
  • Mybenefit Cafeteria.
  • Language classes.
  • Transport tickets reimbursements.
  • Lockers for cyclists.
  • Holiday bonuses.
  • Possibility of 100% remote work model.


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