Global Corporate Service Coordinator

5 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
Job Summary

We are seeking a highly skilled and experienced Global Corporate Service Coordinator to join our team in Warsaw. As a key member of our Lifestyle Management team, you will be responsible for researching and arranging various lifestyle-related requests for our corporate clients, including travel bookings, restaurant reservations, and health & beauty services. You will also be required to provide intensive phone and email-based correspondence, handle incoming requests, and log actions in our CRM database.

Responsibilities
  • Research and arrange lifestyle-related requests for corporate clients, including travel bookings, restaurant reservations, and health & beauty services.
  • Provide intensive phone and email-based correspondence with corporate clients.
  • Handle incoming requests and log actions in CRM database.
  • Take initiative to anticipate additional services and requirements depending on request type.

Working Hours
The contractual hours are 40 hours per week, with different shifts covering 24 hours of service. Some night shifts may be applicable, and you may be required to be on call outside working hours in case of service-related emergencies.

Requirements
  • Excellent written and oral communication skills, with fluency in Polish and English.
  • Passionate about customer service and delivering service excellence.
  • Excellent client empathy and ability to remain calm under pressure.
  • Ability to prioritize, delegate, and meet deadlines working under pressure.


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