IT Infrastructure Specialist 6-months Contract
4 dni temu
We are VML Enterprise Solutions, a team of talented engineers and tech experts dedicated to delivering innovative IT solutions. As a member of our team, you will have the opportunity to work on complex technology platforms and contribute to the success of our clients.
The System Administrator will perform technical and non-technical administrative tasks including provisioning, management, configuration, and upgrade of new and existing computer systems; provisioning, assignment, and management of user accounts; asset inventory management; software license management; and other special projects as deemed necessary.
This role requires effective communication with company management to document, coordinate, and execute standard activities and special projects while adhering to all company standards, guidelines, policies, and procedures.
Key Responsibilities:- Monitor client environments using Nagios, New Relic, and other monitoring tools
- Provide ticket updates and communicate with clients through the support ticket system
- Perform server maintenance tasks during specified maintenance windows
- Troubleshoot and correct discrepancies with customer sites and applications
- Actively monitor and manage IT Helpdesk queue for internal IT support requests
- Closely coordinate with duty developers to implement code updates, patches, and fixes
- Install and configure software on Linux-based servers
- Generate outage and security incident reports for management review
- Maintain team continuity through daily support handover procedures
- Maintain and support deployment automation tools
Requirements:
- Technical degree or diploma in Computer Science or a related discipline
- 2 — 3 years of related experience
- Linux, Apache httpd, NGINX, PHP-FPM, MySQL, and DNS management
- AWS EC2 and AWS S3 configuration and management
- Ability to read and write in English
- Ability to work effectively in stressful, time-sensitive situations
- Effective communication with a positive attitude and ability to maintain an effective working relationship with employees at all levels in the organization
- Skills in Magento configuration and management
- Skills in Hybris configuration and management
What We Offer:
- Salary: approximately $22-$30 per hour (dependent on presented skills)
- Work equipment with delivery to your door
- Office and online integration events and team building activities
- Internal knowledge sharing initiatives
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