Desktop Support Specialist

5 dni temu


Wrocław, Województwo dolnośląskie, Polska Rite NRG Pełny etat

We are looking for a highly skilled Desktop Support Specialist to join our team at Rite NRG. As a Desktop Support Specialist, you will be responsible for providing essential IT support to our office and EMEA region.

Responsibilities
  • Provide technical assistance to users with IT-related issues.
  • Solve complex technical problems using a variety of diagnostic tools and techniques.

You will be part of a global leader in entertainment innovation, where advanced technology shapes the future of sound and visual experiences across multiple platforms. You will work closely with global IT teams to maintain operations and enhance user experience.

Requirements

  • 1-3+ years of experience in delivering end user IT Support.
  • Knowledge of basic computer hardware.
  • Experience with desktop operating systems including Windows and macOS.
  • Experience with providing application support.
  • Working knowledge of a range of diagnostic utilities.
  • Interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Required proficiency in verbal and written business communication skills.
  • Willingness to occasionally travel for business and work during odd hours to support project go-lives or coordinate with team members in other time zones for critical projects.
  • Fluency in Polish and advanced level of English (B2+/C1).


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