EDI Solutions Coordinator
2 tygodni temu
Job Overview:
As EDI Solutions Coordinator at DSV, you will work as a liaison between end-users/customers and developers to define project requirements and document technical requirements. This role requires extensive collaboration with internal teams and external customers to implement project requirements into workable interfaces and enhance existing EDI solutions.Key Responsibilities:
• Work as a liaison between customers and developers to clearly define project requirements and document technical requirements.
• Maintain timely, efficient, and proactive stakeholder communication regarding daily tasks and projects.
• Communicate quantitative and qualitative findings from test results to the Development Team.
• Documentation of testing results, and support procedures to address at-risk issues and ensure solutions work as designed.
Required Skills:
• IT experience as an EDI analyst, business analyst, support, or similar IT background.
• Knowledge of at least one EDI standard: UN/EDIFACT or ANSI-X12.
• Experience in working in Agile and/or Scrum Framework.
• Experience in multicultural self-organized teams.
• Experience in effectively communicating and building relationships with internal and external partners.
• Familiarity with operational processes in a freight forward environment.
• Demonstrated ability to adapt to new technologies and skills.
• Positive and effective customer support experience.
• Experience managing multiple projects and tasks.
What We Offer:
• Employment contract.
• Buddy program.
• Comprehensive onboarding program.
• Internal training catalog and e-learning platform.
• Culture of feedback.
• Internal transition program.
• Scandinavian work culture.
• Work-life Harmony.
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