Customer Success Strategist

3 tygodni temu


Gdynia, Polska Traffit sp. z o.o. Pełny etat
About Traffit

Traffit sp. z o.o. is a dynamic and rapidly growing company in the HR Tech industry, developing innovative recruitment software used by over 600 clients worldwide.

Role Overview

We're seeking a Customer Success Specialist to join our team, playing a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Listen to customers' needs and provide value by solving problems and offering proactive advice
  • Onboard new clients, providing training and support
  • Resolve user issues with technical support
  • Gather feedback and propose solutions for product improvement
  • Monitor KPIs and contribute to creating new ones
Requirements:
  • Excellent communication and interpersonal skills in Polish and English (written and verbal)
  • Customer-oriented attitude and problem-solving skills
  • Able to multitask and work effectively in a fast-paced environment
  • Positive attitude and energy
What We Offer

At Traffit, we prioritize transparency, supporting employees' growth, and fostering a positive work environment. Our benefits include:

  • Transparent salaries and bonuses based on performance
  • Opportunities for professional development and career advancement
  • Unlimited paid holidays and flexible working hours
  • Informal atmosphere promoting honesty and open communication
  • Hybrid work model and comprehensive health insurance
Salary Information

The estimated salary for this position is between 4848-8001 PLN gross per month, plus bonus, making it an attractive opportunity for those looking to grow with a dynamic company like Traffit.

How to Apply

If you're passionate about delivering exceptional customer experiences and driving business growth, please submit your application for this exciting opportunity.



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