Customer Success Strategist
3 tygodni temu
Traffit sp. z o.o. is a dynamic and rapidly growing company in the HR Tech industry, developing innovative recruitment software used by over 600 clients worldwide.
Role OverviewWe're seeking a Customer Success Specialist to join our team, playing a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:- Listen to customers' needs and provide value by solving problems and offering proactive advice
- Onboard new clients, providing training and support
- Resolve user issues with technical support
- Gather feedback and propose solutions for product improvement
- Monitor KPIs and contribute to creating new ones
- Excellent communication and interpersonal skills in Polish and English (written and verbal)
- Customer-oriented attitude and problem-solving skills
- Able to multitask and work effectively in a fast-paced environment
- Positive attitude and energy
At Traffit, we prioritize transparency, supporting employees' growth, and fostering a positive work environment. Our benefits include:
- Transparent salaries and bonuses based on performance
- Opportunities for professional development and career advancement
- Unlimited paid holidays and flexible working hours
- Informal atmosphere promoting honesty and open communication
- Hybrid work model and comprehensive health insurance
The estimated salary for this position is between 4848-8001 PLN gross per month, plus bonus, making it an attractive opportunity for those looking to grow with a dynamic company like Traffit.
How to ApplyIf you're passionate about delivering exceptional customer experiences and driving business growth, please submit your application for this exciting opportunity.
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