Project Manager Systems
1 dzień temu
Project Manager Systems
About the Role
We are seeking a highly skilled and experienced Project Manager Systems to join our team at Bonprix Sp. z o.o. As a key member of our international project team, you will be responsible for managing global projects with system reference, ensuring timely and budget-friendly implementation of customer service systems.
Responsibilities
- Manage global projects with system reference, including the preparation of decision documents, project control, progress documentation, and communication of project status reports.
- Independently plan resources and create an international oversight of used systems along our process landscape.
- Coordinate CCM involvement in international system implementation (ramp-down/ramp-up) and monitor CCM system performance, escalating incidents/CCM requirements to the IT department.
- Ensure timely and budget-friendly implementation of customer service systems, while stakeholders feel well taken care of.
- Work in an international project setting with colleagues from France, Germany, Italy, and Poland.
Requirements
- Completed study or apprenticeship with a commercial focus.
- Experience working in an international project environment and managing major projects.
- Technical/analytical understanding of customer service systems and knowledge of customer service processes is an advantage.
- Minimum B2-level English proficiency.
- Entrepreneurial mindset, holistic thinking, and experience in various project management methodologies (e.g., lean, scrum, waterfall, project scorecard, project plan).
- Ability to make decisions based on business cases.
- Well-experienced and enjoy working in an intercultural team setup.
- Thrives to work in a high-paced, sometimes stressful, and changing environment.
- Strong customer focus.
What We Offer
- Work in an international company.
- Stable employment under an employment contract.
- Private medical care package.
- Sports card at an attractive price.
- Life insurance on preferential conditions.
- Seniority awards.
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