Translation Quality Assurance Professional

7 dni temu


Kraków, Lesser Poland Capgemini Pełny etat

As a key member of our team, you'll play a crucial role in ensuring the highest quality of multilingual content.

Key Job Responsibilities
  • Ensure the accuracy of translation for retail consumer goods related queries by validating and reviewing e-translation platform output.
  • Correct translation mistakes and document corrections on the platform to maintain high-quality standards.
  • Meet daily task deadlines through various forms of communication, ensuring timely completion of tasks.
  • Achieve quality and productivity targets while adhering to defined timelines.
  • Maintain accuracy in task completion and adhere to established policies and procedures for a satisfactory audit rating.

Required Skills and Qualifications

  • Minimum 1 year of contact center and customer service experience.
  • Fluency in English and Dutch at a minimum C1 level.
  • Customer service mindset and attitude required to understand customer queries.
  • Proficiency in Excel and other MS Office tools.
  • Excellent language expertise, translation skills, and attention to detail to identify grammatical errors.
  • Bachelor's degree or equivalent qualification.
  • Team player with exceptional verbal and written communication skills.
  • Ability to work in flexible schedules.

Benefits and Culture

  • We offer a well-being culture with medical care, private life insurance, and a Multisport card.
  • Access to over 70 training tracks with certification opportunities on our NEXT platform.
  • Continuous feedback and ongoing performance discussions through GetSuccess.
  • Enjoy our hybrid working model, combining office and home workspaces.


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