Translation Quality Assurance Professional
7 dni temu
As a key member of our team, you'll play a crucial role in ensuring the highest quality of multilingual content.
Key Job Responsibilities- Ensure the accuracy of translation for retail consumer goods related queries by validating and reviewing e-translation platform output.
- Correct translation mistakes and document corrections on the platform to maintain high-quality standards.
- Meet daily task deadlines through various forms of communication, ensuring timely completion of tasks.
- Achieve quality and productivity targets while adhering to defined timelines.
- Maintain accuracy in task completion and adhere to established policies and procedures for a satisfactory audit rating.
Required Skills and Qualifications
- Minimum 1 year of contact center and customer service experience.
- Fluency in English and Dutch at a minimum C1 level.
- Customer service mindset and attitude required to understand customer queries.
- Proficiency in Excel and other MS Office tools.
- Excellent language expertise, translation skills, and attention to detail to identify grammatical errors.
- Bachelor's degree or equivalent qualification.
- Team player with exceptional verbal and written communication skills.
- Ability to work in flexible schedules.
Benefits and Culture
- We offer a well-being culture with medical care, private life insurance, and a Multisport card.
- Access to over 70 training tracks with certification opportunities on our NEXT platform.
- Continuous feedback and ongoing performance discussions through GetSuccess.
- Enjoy our hybrid working model, combining office and home workspaces.
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