Technical Lead for Customer Experience
4 dni temu
At Grand Parade, we are looking for a talented Technical Lead for Customer Experience to lead the development of features that improve customer journeys and usability across all domains. As a key member of our Cross Domain Customer Experience squad, you will be responsible for leading the ideation and development of features.
About the Role- You will oversee all stages of development, managing, prioritizing, and setting the product backlog to guide and support the development team, keeping everyone aligned with the product vision.
- You will facilitate and encourage the team during scrum-based ceremonies, providing support, answering questions, and guiding the development team on the overall product vision.
- You will take initiatives, problem statements, or feature requests and break them down into actionable pieces of work that bring the most value and are aligned with the strategy.
- You will work closely within the Product function to ensure product alignment across the company.
- You will take opportunities to learn, grow, and understand what the latest is from competitors, current market trends, and customer experiences.
- You have a deep understanding or experience working within an Agile framework, with a good working knowledge of technology and a collaborative approach to developers and engineers alike.
- You possess effective communication skills with both internal and external stakeholders, with high standards of written, visual, and verbal communication skills to communicate clearly.
- You are highly organized in terms of planning and prioritization of workload, with great attention to detail and a curious nature, embracing ambiguity, and having the confidence to ask "Why?".
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Global Customer Experience Manager
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Technical Support Team Lead
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Technical Lead for Java Development
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The Customer Experience
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