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Expert Knowledge Manager Position

3 tygodni temu


Warszawa, Mazovia, Polska B2B S.A Pełny etat

Job Description

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  • About the Role: We are seeking an experienced Expert Knowledge Manager to join our team at B2B S.A. As a key member of our organization, you will play a vital role in ensuring the quality and accessibility of our technical and operational documentation.
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Your Key Responsibilities:

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  • Verify the accuracy and clarity of technical documentation to ensure it meets organizational needs.
  • Create high-quality knowledge articles tailored to diverse audiences by translating complex technical data into user-friendly content.
  • Capture new knowledge using our IT Knowledge Management System and maintain relevant content to support ongoing training initiatives.
  • Drive consistency in our documented knowledge base and solutions, adhering to ITIL best practices.
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Your Requirements:

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  • Strong understanding and practical experience with ITIL frameworks, with a proven track record of improving knowledge-sharing practices.
  • Previous experience in a Knowledge Management role, with hands-on experience in managing multiple stakeholders across different organizational levels.
  • Excellent analytical and critical thinking skills, with the ability to communicate complex ideas clearly and concisely.
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About Us:

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B2B S.A is a dynamic organization dedicated to providing exceptional services and solutions to our clients. We are committed to fostering a culture of innovation, collaboration, and continuous improvement.

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Contact Information:

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Please note that we do not provide contact information for this role. Please visit our website or social media channels for more information on how to apply.

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Acknowledgement:

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We thank all applicants for their interest in this position. However, only shortlisted candidates will be contacted for further consideration.