ServiceNow Architect and Implementation Expert

11 godzin temu

Warszawa, Polska EPAM Systems Pełny etat

We are seeking a Senior ServiceNow Developer to join our Engineering Core team for a client. This is an opportunity to work on implementing ServiceNow from scratch, covering various modules including ITSM, TNI, CMDB, Event Management, HRSD, OKTA SSO Integration, Salesforce Integration, SAP Integration, etc.

This role offers a hybrid model with 3 days per week working from EPAM offices in Poland. The working hours require an overlap with customer representatives and other core team members until 10 AM PST.

The ideal candidate will have hands-on experience in ServiceNow implementation, including modules such as ITSM, ITOM, WSD, and HRSD. They should be able to demonstrate good team player and communication skills, self-organization, and presentation skills to showcase results to business and engineering stakeholders.

Responsibilities

  • Implement ServiceNow globally within the client's product organization from scratch
  • Work on various modules including ITSM, TNI, CMDB, Event Management, HRSD, WSD, GRC, Integrations
  • Build ServiceNow integrations with enterprise platforms like OKTA SSO, Salesforce, SAP, etc.
  • Maintain platform consistency and integrity
  • Fulfill patching/upgrades of ServiceNow
  • Collaborate with internal stakeholders, external customer representatives, and other vendors
Requirements
  • Experience with ServiceNow WSD Module implementation (at least 6 months)
  • A minimum of 6 years of hands-on experience in ServiceNow implementation, including modules such as ITSM, ITOM, WSD, and HRSD
  • Good team player and communicator
  • Self-organized and can work with additional supervision on tasks
  • Presentation skills - to demo results to business and engineering stakeholders
  • Consulting mindset - come up with recommendations and improvements according to ITIL and ServiceNow best practices
Benefits
  • Opportunity to work in a dynamic environment
  • Flexible schedule and remote work options within Poland
  • Chance to work abroad for up to 60 days annually
  • Relocation within our 50+ offices
  • Growth opportunities: outstanding career roadmap, leadership development, career advising, soft skills, and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Language classes in English and Polish for foreigners
  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social, and well-being events

EPAM Systems is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, employees, and communities. Here you will collaborate with multinational teams, contribute to innovative projects that deliver cutting-edge solutions, and have opportunities to continuously learn and grow. Our dedicated, creative, and diverse community will help you discover your full potential.

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