Customer Support Specialist in Lisbon

3 dni temu


Kraków, Lesser Poland Blu Selection Pełny etat

Job Description:

Company Overview:

  • We are Blu Selection, a company dedicated to providing exceptional customer experiences.

Job Summary:

As a Customer Service Agent in our Lisbon office, you will be responsible for delivering top-notch customer support via various channels, including email, phone, and live chat.

Responsibilities:

  • Assist customers with their requests in a timely and efficient manner.
  • Collect and update customer data to ensure accurate information.
  • Provide product information to customers, addressing subscription, payment, and technical requirements.
  • Ensure excellent customer satisfaction by responding professionally and courteously.

Requirements:

  • EU Citizenship or valid residency card.
  • Native level of French and good level of English.
  • Knowledge of the value and impact of a good customer experience.
  • Interest in new technologies.
  • Attentive listening skills, comfortable communicating with people.
  • Drive for excellence and professionalism.
  • Team player committed to work.
  • Excitement about intercultural communication and expatriate lifestyle.
  • Living in or willing to relocate to Lisbon for international career and life experience.
  • Valid Portuguese work permit required.

What's in it for you?

  • A fixed-term contract renewable every year.
  • Full-time (40h/week) rotative shifts.
  • Salary conditions: 1040€ gross/month including free accommodation; 1240€ gross/month without accommodation.
  • Relocation Package for International Candidates:
    • Reimbursement of initial flight expenses after 9 months.
    • Airport pick-up.
    • Yearly two-way flight ticket back to home country (within the EU).
    • Help in paperwork, opening bank account, etc. upon arrival.
  • Extra Perks:
    • Private health insurance after 6 months of contract.
    • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
    • Portuguese public holidays and 22 days of paid holidays.


  • Kraków, Lesser Poland Blu Selection Pełny etat

    Job Title: Customer Support Specialist in LisbonJob Type: Full-timeLocation: LisbonAbout Us:We are Blu Selection, a company dedicated to delivering exceptional customer experiences.Job Description:We are seeking a highly skilled Customer Support Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for...


  • Kraków, Lesser Poland TN Poland Pełny etat

    About the RoleJob OverviewWe are seeking a highly skilled German-speaking marketing professional to join our team in Lisbon. As an AdWords specialist, you will be responsible for optimizing campaigns for high-value advertising customers.Your main purpose will be to act as a Subject Matter Expert for AdWords campaign optimization for our clients' projects....


  • Kraków, Lesser Poland Blu Selection Pełny etat

    Discover the Charm of LisbonLisbon, a city steeped in history and culture, is the perfect destination for anyone looking to experience the best of Europe. As a Customer Care Specialist with Blu Selection, you will have the opportunity to live and work in this vibrant city, enjoying a unique blend of traditional and modern attractions. From the picturesque...


  • Kraków, Lesser Poland Blu Selection Pełny etat

    Your responsibilities and impact as Customer Service Agent will be:Assisting customers with their requests by email, phone and live chat.Collecting and updating customer data.Providing product information to the customer (e.g. subscription, payment and technical requirements).Ensuring excellent customer satisfaction by responding in an appropriate and...


  • Kraków, Lesser Poland Headhunt International Pełny etat

    Customer Support Specialist OpportunityWe are seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will have excellent communication skills, fluency in Spanish, and the ability to work in a fast-paced...


  • Kraków, Lesser Poland Blu Selection Pełny etat

    Company OverviewLisbon, a city known for its vibrant culture and stunning architecture, is the perfect location for Blu Selection. This multinational organisation has been recognised as one of the top sales and customer service solutions providers in the world, with an international team spanning over 80 nationalities.SalaryYou will be offered a competitive...


  • Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etat

    Job Overview:We are seeking a highly skilled Customer Support Specialist to join our team at Arche Consulting Sp. z o.o.The ideal candidate will possess excellent communication skills, be fluent in Dutch or Norwegian, and have strong English language proficiency.This is a unique opportunity to work in a dynamic environment, providing top-notch support to our...


  • Kraków, Lesser Poland Blu Selection Pełny etat

    Job Title: Service Excellence Representative in LisbonJob Type: Full-timeLocation: LisbonAbout Us:We are Blu Selection, a company passionate about delivering outstanding customer experiences.Job Description:We are seeking a highly skilled Service Excellence Representative to join our team in Lisbon. As a key member of our customer support team, you will be...


  • Kraków, Lesser Poland AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (Arabic and French)Department: Customer OperationsEmployment Type: Full TimeLocation: KrakówReporting To: Maciej MazanCompensation: 5500 - 7000 PLN gross (plus up to 3000PLN performance bonus)/monthDescriptionAre you a multilingual problem solver looking forward to helping air passengers globally with their...

  • Customer Care Specialist

    18 godzin temu


    Kraków, Lesser Poland Blu Selection Pełny etat

    Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers' needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this place...


  • Kraków, Lesser Poland Randstad Pełny etat

    **Company Overview**Randstad is a global leader in the HR services industry, providing temporary and permanent staff solutions to businesses across various sectors. We prioritize building strong relationships with our clients and candidates, ensuring a seamless hiring experience.**Job Description**We are seeking a highly motivated customer service specialist...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job OverviewThe Customer Support Specialist is a key member of the SME Services team within MS Operations in the Nordic & Baltic SME Services organization. This role is responsible for handling inquiries from SME-sized merchants who are customers of Nets.ResponsibilitiesHandling emails, chats, and calls from customers with either acquiring or technical...

  • Support Specialist

    1 godzinę temu


    Kraków, Lesser Poland AirHelp Pełny etat

    About UsAirHelp is a leading company in the airline industry, dedicated to making air travel fairer for millions of passengers worldwide.We pride ourselves on being a dynamic and international team, fluent in multiple languages, including English, Arabic, and French. Our mission is to provide exceptional customer support and ensure that travelers receive the...


  • Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etat

    Are you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...


  • Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etat

    Are you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job DescriptionAs a Technical Customer Support Specialist, you will serve as the primary point of contact for our B2B customers, troubleshooting, analyzing, and setting priorities for incoming requests.After initial training on our software's functionalities, respond promptly and professionally to customer inquiries via email and phone, prioritizing...


  • Kraków, Lesser Poland Cognizant Pełny etat

    At Cognizant, we're dedicated to helping leading companies build stronger businesses. As a Tech Solutions Specialist, you'll be part of a multilingual team in Kraków, Poland, supporting EMEA-based clients/customers.About the RoleYou'll work onsite and alongside internal teams to establish a new service specifically dedicated to client high-profile &...


  • Kraków, Lesser Poland AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (Arabic)Department: Customer OperationsEmployment Type: Full TimeLocation: KrakówDescriptionDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and Arabic? Then you might be just who we're looking for — even if you don't have experience...


  • Kraków, Lesser Poland AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (Arabic and French)Department: Customer OperationsEmployment Type: Full TimeLocation: KrakówDescriptionDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English, Arabic and French? Then you might be just who we're looking for — even if you don't...


  • Kraków, Lesser Poland AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (German)Department: Customer OperationsEmployment Type: Full TimeLocation: KrakówCompensation: 5500 - 7000 PLN gross (plus up to 3000PLN performance bonus)/monthDescription Do you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and German? Then...