
Customer Journey Optimization Specialist
5 dni temu
Are you passionate about improving customer experiences? Do you have a knack for analyzing complex data to identify trends and areas for improvement? We are seeking a skilled Customer Journey Optimization Specialist to join our team in Warsaw.
About the Team- Work closely with cross-functional teams to integrate customer experience optimization initiatives into broader organizational strategies.
- Analyze customer feedback and requests to inform strategic decisions.
- Develop and maintain performance metrics and dashboards to track the effectiveness of customer experience initiatives.
Your Skills and Qualifications:
- Proven experience in business analysis, data analytics, or related field.
- Strong analytical and problem-solving skills with ability to translate data into actionable insights.
- Experience in data visualization tools (e.g., Tableau, Power BI).
- Excellent communication skills in English, both written and verbal.
Our Benefits:
- A comprehensive benefits package, including private medical care and life insurance.
- A dynamic work environment with opportunities for growth and development.
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