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Call Center Representative
1 tydzień temu
We are seeking a highly skilled and motivated Customer Advisor to join our team in Warsaw, Poland.
As a Customer Advisor, you will be responsible for handling B2B and B2C clients on inbound calls as first and second-line support, addressing contract and billing inquiries thoroughly and efficiently, and dealing with outbound calls for administrative tasks.
You will also provide assistance via phone, email, or chat, and handle and process customer complaints with empathy and professionalism.
In addition, you will deliver technical support for the streaming company and serve B2B and B2C clients on inbound calls as first and second-line support.
We offer a competitive compensation package, paid training, sports card, and a dynamic work environment in a dynamic international company.
- Fluency in Norwegian Language, C1 level or higher.
- Fluency in English Language, B2 level or higher.
- Attention to detail and problem-solving skills.
- Service-oriented thinking with a focus on customer experience.
