Aktualne oferty pracy związane z Customer Support Agent - Suwałki, Podlasie - FedEx
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Customer Support Agent
2 tygodni temu
Suwałki, Podlasie, Polska FedEx Pełny etatJob Title: Customer Support AgentJob Description:We are seeking a Customer Support Agent to join our team. As a Customer Support Agent, you will be responsible for providing exceptional customer service and support to our clients. This includes responding to customer inquiries, resolving issues, and providing information on our services.Key...
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Customer Service Agent
4 tygodni temu
Suwałki, Podlasie, Polska FedEx Pełny etatJob Title: Agent do Wsparcia OperacjiJob Summary:We are seeking a highly organized and motivated Agent do Wsparcia Operacji to join our team at FedEx. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Collaborate with our...
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Operational Support Agent
3 dni temu
Suwałki, Podlasie, Polska FedEx Pełny etatJob OverviewWe are seeking a highly organized and motivated Operational Support Agent to join our team in Suwałki. As an Operational Support Agent, you will be responsible for providing exceptional customer service, processing shipments, and ensuring the smooth operation of our office.Key ResponsibilitiesCollaborate with our team to achieve high-quality...
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Support Operations Agent Specialist
7 dni temu
Suwałki, Podlasie, Polska FedEx Pełny etatAt FedEx, we're committed to delivering exceptional customer service and support in all aspects of our operations. As a Support Operations Agent, you'll play a vital role in ensuring the smooth execution of our logistics services.FedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories around the...
Customer Support Agent
1 miesiąc temu
Operational Support Agent
Location: Suwałki
Job Responsibilities:
- Collaborate with a team to achieve high-quality office work
- Monitor shipment histories and explain discrepancies
- Provide customer support (phone, email, and in-person) with a focus on customer satisfaction and quality standards
- Prepare reports and summaries
- Manage return document services
- Process shipments with cash on delivery and cash invoices
Candidate Profile:
- Excellent self-organization skills
- Strong commitment to task completion
- Ability to work with subcontractors
- Teamwork and quick learning skills
- Good computer skills and MS Office proficiency
- English language skills (A2 level or higher) are a plus
Our Offer:
- Stable employment based on a labor contract
- A competitive package of non-monetary benefits (medical care, life insurance, Multisport/MyBenefit card funding, English language learning platform)
- Jubilee awards
- Employee Support Program - free and confidential advice for employees and their loved ones on legal, financial, and psychological matters
- Funding for education
- Support for professional development
- Additional social benefits
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
About Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.
