Italian Restaurant Supervisor

4 dni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

TN Poland is looking for an experienced professional to assume the role of Italian Restaurant Supervisor, responsible for overseeing daily restaurant operations and driving business results.

Job Summary:

This key position plays a critical role in delivering exceptional guest experiences, maintaining high-quality food and service standards, and fostering a positive team culture.

Key Responsibilities:

Team Leadership

  • Supervise a team of servers, hosts/hostesses, and kitchen staff, providing guidance, coaching, and support to ensure outstanding service delivery.
  • Lead by example, demonstrating a commitment to excellence, integrity, and respect for colleagues and guests.

Operations Management

  • Oversee daily restaurant operations, including scheduling, inventory management, and maintenance of equipment and facilities.
  • Monitor and analyze sales data, guest feedback, and other key performance indicators to inform strategic decisions and improve business outcomes.

Guest Experience

  • Ensure seamless execution of menus, promotions, and special events, resulting in exceptional guest satisfaction and loyalty.
  • Address guest complaints and concerns in a prompt, courteous, and professional manner.

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