Customer Service Specialist

5 dni temu


Wrocław, Województwo dolnośląskie, Polska OVHcloud Pełny etat

At OVHcloud, we're looking for a motivated individual to join our customer support team as a Customer Service Specialist. In this role, you will be the first point of contact for customers from different countries worldwide.

You will work in an IT company - a leading European cloud and hosting provider with a global presence. You will learn about our services, including billing and administrative issues, and develop your problem-solving skills to diagnose and fix customer problems.

As a Customer Service Specialist, you will participate in defined projects and missions, understanding, integrating, and promoting the image of OVHcloud as a company with strong expertise and excellent customer support.

In 6 months, you will have accomplished becoming independent in recognizing and troubleshooting most standard issues brought by customers. You will understand the company product portfolio and related customer needs.

In 1 year, you will have mastered providing nuanced and complex resolutions to our customers. You will start to develop technical skills in our dedicated training programs.



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