Digital Product Specialist with UX and Service Design Expertise

4 tygodni temu


Puszkarska K Kraków, Polska GlobalLogic Pełny etat

About the Role

We are seeking a skilled Digital Product Specialist to join our team at GlobalLogic Poland. This exciting opportunity involves working with Stellantis as a provider of talent expertise in software development for automotive technology.

The ideal candidate will have a strong background in UX and Service Design, with experience in User Acceptance Testing (UAT) and Customer Validation (CXV). A keen understanding of digital product lifecycles, user-centered design methodologies, and passion for testing first-hand products is essential.

This role requires collaboration with a multi-functional team supporting the organization from ideation to launch of innovative digital services and products.

Responsibilities

  • Create technical User Acceptance Tests & Customer Experience Scripts (UX Scenarios) based on existing User Stories and IT/Business/design materials.
  • Evaluate UAT & CXV quality across APP or WEB Stellantis digital touchpoints.
  • Execute UAT&CX test following test cases.
  • Report UAT&CX progress, status, risks, issues, and results to UAT&CX Manager and across different teams.
  • Support test sessions with prospect/stakeholder (e.g., Usability, Shadowing testing).
  • Report and support triage of defects and issues.
  • Identify potential design and service improvements and proactively work on solutions.
  • Set up and perform digital and virtual testing in different design stages.

What We Offer

A competitive salary: €60,000 - €80,000 per year, depending on your experience and qualifications.

Opportunities for growth and professional development through our Learning & Development program.

An inclusive and empowering work environment that values diversity and equal opportunities.

A comprehensive benefits package prioritizing your overall well-being.

Flexible work arrangements tailored to your lifestyle.



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