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Business Operations Manager

1 tydzień temu


Poznań, Greater Poland TN Poland Pełny etat
Job Description

As a Business Operations Manager at TN Poland, you will be responsible for overseeing the order to delivery cycle, including claims management. You will develop supply chain collaboration with our customers (distributors) to meet their needs while contributing to the financial performance of Stanley Black & Decker.

The key responsibilities of this role include:

  • Optimizing processes and tasks within the team to improve efficiency.
  • Monitoring KPIs with key customers and leading improvement projects.
  • Liaising with the AR team on claims management and implementing action plans as needed.
  • Collaborating with commercial teams to monitor penalties in line with company rules.

To succeed in this role, you will need strong organizational and prioritization skills, excellent interpersonal skills, and the ability to communicate effectively both internally and externally.