Customer Support Expert for German-Speaking Clients

2 dni temu


Wrocław, Województwo dolnośląskie, Polska Kyndryl Pełny etat
About the Role

We are seeking an experienced Customer Service Representative with proficient German language skills to join our team.

In this role, you will provide technical support to our German-speaking clients, ensuring their IT issues are resolved quickly and efficiently.

You will work closely with our back-office teams to handle escalations and resolve complex customer issues.

Responsibilities and Requirements
  • Provide customer-focused technical support via multiple channels
  • Work with back-office teams to handle escalations and resolve complex customer issues
  • Develop problem-solving expertise and stay up-to-date with industry developments
  • Cultivate strong relationships with customers, colleagues, and stakeholders
About Us

At Kyndryl, we design, build, manage, and modernize mission-critical technology systems that the world depends on every day.

We value innovation, diversity, and inclusion, creating a workplace where all employees can grow and thrive.

Benefits and Opportunities
  • A dynamic, start-up atmosphere with global teams and mentorship opportunities
  • Ongoing training and development to enhance your skills and knowledge
  • A collaborative work environment with a focus on employee well-being
  • Competitive compensation and benefits package


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