IT Support Technician
1 tydzień temu
About the Role:
We are seeking a skilled IT Support Specialist to join our team at CANPACK. The successful candidate will provide technical support for end-users, resolving hardware and application problems, and collaborating with other IT teams to solve complex issues.
Key Responsibilities:
- Provide technical support for end-users, including troubleshooting and resolving hardware and application problems.
- Collaborate with other IT teams to solve complex technical issues.
- Maintain computer hardware and software, performing software updates and monitoring system performance.
- Act as the next level of escalation for pending or escalating service calls.
- Provide opinions on repair, modernization, decommissioning, and procurement of computer hardware and software.
Requirements:
- Higher education in IT or a related field.
- Minimum 1-2 years of experience in a similar position.
- Strong problem-solving skills and ability to work under time pressure and stress.
- Polish and English language proficiency - minimum B2 level in both speaking and writing.
What We Offer:
- 1-year contract.
- An opportunity to work in a successful, internationally growing company.
- Real influence on company results and development.
- A wonderful and friendly work culture and environment.
- Private medical care for your well-being.
- Retirement plan, insurance plan, and an attractive annual bonus based on performance.
- The possibility of working in a hybrid model: 1/2 day remote work, 3/4 days in the office.
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