IT Infrastructure Management Professional
5 dni temu
Role Overview:
We are seeking a highly skilled IT professional to manage and support our Global Microsoft platform. As a pivotal member of the Client Management team, your responsibilities will include creating, maintaining, and distributing system images, software package development, configuration management, and ensuring system security.
Key Responsibilities:
- Manage and support Microsoft infrastructure for optimal health and performance
- Assist service desk teams in resolving desktop and application issues
- Conduct research to evaluate software and hardware technologies based on business requirements
- Maintain compliance with policies and procedures such as Incident Management, Request Fulfillment, and Change Management processes
- Manage device provisioning using Windows Autopilot service
- Participate in IT standardization projects
- Enhance user satisfaction with IT services
Company Profile:
Our client is a leader in the IT sector, committed to excellence and innovation. They operate in a dynamic environment, adapting swiftly to technological advancements to meet global clients' needs.
Requirements:
- 5 years of experience as an IT engineer or technician
- Proficiency in client desktop support, IT operations tasks, and MS BitLocker administration
- University degree in IT or a related technical field
- Experience in antivirus solution administration and maintenance, Windows patching using WSUS, MEMCM, and Intune
- Skill in administering Windows Server and macOS devices
- Working knowledge of Microsoft technologies including PowerShell, VB scripting, Active Directory, DHCP, DNS, and GPO
- Basic understanding of networking, Office 365, and Microsoft Cloud products
- Ability to use Microsoft Office applications for support, reporting, and documentation
- Familiarity with ITIL principles
- Fluent English communication skills
What We Offer:
- Competitive salary commensurate with experience
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Opportunities for professional development and career advancement
- A supportive and collaborative work environment
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