Global Operations Specialist

2 dni temu


Gdańsk, Pomerania, Polska Sowelo Consulting Pełny etat
Global Operations Specialist

We are seeking an experienced Global Operations Specialist to join our team. As a key member of our operations team, you will play a crucial role in overseeing and optimizing the day-to-day activities of our Global Business Services (GBS), Business Process Outsourcing (BPO), and Project Management Office (PMO) teams.

Your primary responsibilities will include monitoring team performance, tracking progress on ongoing projects, and implementing strategies to enhance productivity and streamline operations.

You will also be responsible for collaborating with senior management to align team activities with company goals and objectives, as well as identifying opportunities for process improvements within GBS, BPO, and PMO operations.

Responsibilities
  1. Monitor team performance and track progress on ongoing projects.
  2. Implement strategies to enhance productivity and streamline operations.
  3. Collaborate with senior management to align team activities with company goals and objectives.
  4. Identify opportunities for process improvements within GBS, BPO, and PMO operations.
Requirements
  • Proven experience in operations management, preferably in a GBS or Shared Services environment.
  • Strong understanding of BPO processes and project management principles.
  • Excellent interpersonal and communication skills to effectively engage with team members and leadership.
  • Ability to manage multiple priorities and work under pressure in a fast-paced environment.
  • Proficient in technology and project management tools, with a strong aptitude for data analysis.


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