Global Flight Support Specialist
5 dni temu
AirHelp is seeking a dedicated and detail-oriented Global Flight Support Specialist to join its Operations Team.
Company OverviewWe are a global company providing assistance to air passengers with delayed, cancelled, or overbooked flights.
Job DescriptionThe successful candidate will assist customers at every stage of our claim-handling process, assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social media channels. Utilizing their legal knowledge (provided training), they will advise and assist air travelers.
Required Skills and QualificationsThe ideal candidate will possess fluency in English and Arabic (both spoken and written), experience working with targets (a plus), eagerness to learn about the airline industry and customer service, satisfaction from helping people, and attention to detail.
BenefitsWe offer a range of benefits, including private life and health insurance, flexible benefits such as gym membership, personal education, childcare, public transportation, or leisure travel subsidy, annual travel allowance, work-from-anywhere option, language classes, personalized progression plan, internal training programs, and more.
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