
IT Java Technical Support Director
5 dni temu
Job Role: Senior Java IT Operations Manager
We are seeking an experienced Senior Java IT Operations Manager to join our team. As a key member of our Operate team, you will be responsible for managing the support of country-based IT applications, working on L1 and L2 tickets, and interacting with customers to report monthly and weekly status.
About Wipro
Wipro is a leading global workforce solutions company, providing innovative technology-enabled services to clients across various industries. Our team is dedicated to delivering exceptional customer service and ensuring timely resolution of tickets.
Key Responsibilities
- Lead the Operate team in delivering high-quality customer service and ensuring prompt ticket resolution.
- Collaborate with cross-functional teams to develop and implement process improvements.
- Develop and maintain strong relationships with business users, understanding their needs and requirements.
- Drive business growth by identifying opportunities for process improvement and implementing changes that enhance efficiency and productivity.
Requirements
- Bachelor's degree in Computer Science or related field.
- Minimum 5 years of experience in IT operations management, preferably in a leadership role.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong technical knowledge of Java, J2EE, and Oracle, with experience in implementing ITIL processes and disaster recovery plans.
Why Choose Us?
- A competitive salary range of 800-950 PLN per day.
- A 6-12 month contract, offering flexibility and stability.
- The opportunity to work in a hybrid environment, balancing remote and on-site work arrangements.
- Professional growth and development opportunities, enabling you to advance your career.
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