Aktualne oferty pracy związane z Technical Help Desk Agent with German Fluency - Wrocław, Województwo dolnośląskie - Kyndryl
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Technical Help Desk Agent with German Fluency
2 tygodni temu
We are looking for an experienced Senior Customer Service Representative to join our team in Poland.
In this role, you will provide technical support to our German-speaking clients, ensuring their IT issues are resolved quickly and efficiently.
You will work closely with our back-office teams to handle escalations and resolve complex customer issues.
About KyndrylKyndryl is a leading provider of IT services, designing, building, managing, and modernizing mission-critical technology systems.
We value innovation, diversity, and inclusion, creating a workplace where all employees can grow and thrive.
Key Responsibilities and Requirements- Provide customer-focused technical support via multiple channels
- Work with back-office teams to handle escalations and resolve complex customer issues
- Develop problem-solving expertise and stay up-to-date with industry developments
- Cultivate strong relationships with customers, colleagues, and stakeholders
- A dynamic, start-up atmosphere with global teams and mentorship opportunities
- Ongoing training and development to enhance your skills and knowledge
- A collaborative work environment with a focus on employee well-being
- Competitive compensation and benefits package
