Digital Solutions Strategist
3 dni temu
Circle K is a leading global convenience store chain renowned for delivering exceptional customer experiences and quality products. With over 14,500 stores across the US, Canada, and Europe, we are a Fortune 200 company dedicated to revolutionizing the retail experience through innovative digital solutions.
About the Position:
We are seeking a skilled Digital Solutions Strategist to lead our web product roadmap and drive digital transformation across multiple channels. Based in Warsaw, Poland, you will collaborate with cross-functional teams to develop and prioritize digital strategies, ensuring seamless integration with our physical stores and delivering a unified customer experience.
Key Responsibilities:
- Develop and prioritize the digital product roadmap and backlog in alignment with business goals and customer needs.
- Collaborate with Agile development teams to translate business requirements into actionable user stories and features.
- Partner with Technology, Store Operations, Customer Experience, Design, Marketing, and other key stakeholders to ensure cohesive execution of digital strategies.
- Monitor product performance, conduct user acceptance testing, and iterate to enhance product features and functionalities.
- Craft and execute a multi-year digital strategy that supports Circle K's business objectives and drives best-in-class digital experiences.
- Champion a data-driven, customer-centric approach to product development, integrating customer insights and feedback into product enhancements.
Essential Duties:
- Manage the EU digital product roadmap and related backlogs.
- Effectively work in an Agile product development environment.
- Oversee and lead requirement discovery, solution design, EPIC writing, feature development, and user acceptance testing.
- Partner with cross-functional teams to ensure alignment on digital feature development and prioritization.
- Monitor and evaluate product performance to ensure constant product iteration and improvements.
- Participate in market/customer research and validation to identify new opportunities for new and existing product features and functionalities.
- Evaluate, analyze, and understand the voice of the customer through various data sources that enable digital products to be the channel of the customer's voice.
- Champion a customer-centric and data-driven approach that incorporates customer insights, feedback, and best practices.
- Identify blockers to success, problem-solving, and working to resolve cross-functional challenges.
Required Skills and Qualifications:
- 5+ years of experience in digital solutions management.
- Demonstrated success in managing complex digital product roadmaps and delivering digital solutions that drive business growth.
- Excellent analytical skills with a track record of making data-driven decisions.
- Bachelor's degree in business, Computer Science, Information Systems, or related field.
- Proven ability to build and maintain effective relationships across diverse functions and geographies.
- Passion for innovation and solving customer and business problems through digital solutions.
What We Offer:
- Annual bonus.
- Private medical care.
- Cafeteria Platform/Multisport.
- Possibility for author's tax deduction.
- English lessons subsidized by the company.
- Group insurance.
- Attractive discounts for products and services at our stations.
- Employee stock purchase plan.
- ICAS.
- Modern and convenient office.
- Trainings & possibility to develop skills in a wide international environment.
We are an equal opportunities employer and welcome applications from diverse candidates. Check our company profile here:
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