International Trade Agent

1 tydzień temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

Job Description

About the Role
  • We are seeking an experienced International Trade Agent to join our team.
  • The successful candidate will be responsible for providing exceptional customer service, resolving product or service problems, and ensuring quality service to internal and external customers.

Key Responsibilities:

  • Providing support for customers in the Middle East and Africa region.
  • Managing customers' orders and assisting with shipping status updates.
  • Processing export documentation.
  • Resolving product or service problems through investigation and issue resolution.
  • Coordinating with logistics providers for pick-up and transfer of cargo.
  • Collaborating with various departments to ensure seamless order and shipment processes.

Requirements:

  • Previous experience in international trade, including payment conditions and Incoterms.
  • Proficiency in English, both spoken and written.
  • Strong customer service orientation and communication skills.
  • Quality focus and problem-solving skills.

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