International Trade Agent
1 tydzień temu
Job Description
About the Role- We are seeking an experienced International Trade Agent to join our team.
- The successful candidate will be responsible for providing exceptional customer service, resolving product or service problems, and ensuring quality service to internal and external customers.
Key Responsibilities:
- Providing support for customers in the Middle East and Africa region.
- Managing customers' orders and assisting with shipping status updates.
- Processing export documentation.
- Resolving product or service problems through investigation and issue resolution.
- Coordinating with logistics providers for pick-up and transfer of cargo.
- Collaborating with various departments to ensure seamless order and shipment processes.
Requirements:
- Previous experience in international trade, including payment conditions and Incoterms.
- Proficiency in English, both spoken and written.
- Strong customer service orientation and communication skills.
- Quality focus and problem-solving skills.
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