HR Operations Specialist with Germany

4 godzin temu


Wrocław, Województwo dolnośląskie, Polska HTH Recruitment Pełny etat
HR Operations Specialist with Germany

At HTH Recruitment, we are seeking an experienced HR Operations Specialist with a strong background in German language and culture to join our team.

Key Responsibilities:

  • Manage the intake of all inquiries regarding HR operations and forward them to the relevant parties in a timely and efficient manner.
  • Develop and implement end-of-life solutions to disconnect and bring things to an end to access customer service expertise.
  • Track and monitor events to identify the root cause of problems and provide feedback on accurate summaries.
  • Administer HR lifecycle activities using state-of-the-art HR systems such as Workday and Service Now.
  • Provide knowledge information to ensure consistent customer service and identify trends and scope in the knowledge base.
  • Support the onboarding of new employees and provide feedback on improvements.
  • Support projects assigned by the manager and ensure procedural and regulatory compliance.

Requirements:

  • Minimum of 3 years of HR experience, preferably in an exploring HR environment.
  • Advanced German (C1) and English (C1) in speaking and writing.
  • Experience with Workday and a ticketing tool, e.g., Service Now.
  • Very good interpersonal and communication skills tailored to the client.
  • Demonstrated effectiveness in solving problems effectively.
  • Documentation proficiency to record the results of case management inquiries and escalations.
  • Ability to have insight into fashionable and must-have knowledge base to ensure legal compliance.
  • Application of procedural and regulatory compliance.
  • Experience in drafting and preparing documentation of process (SOP) will be followed.
  • Bachelor's/Master's degree in Human Resources, Management, Human Relations or related field discipline.
  • Experience in cooperation with the Works Council will be the leader.

We are looking for a highly skilled and experienced HR Operations Specialist with a strong background in German language and culture to join our team at HTH Recruitment.



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